Customer Testimonials
My wife and I purchased our first car here. We arrived after work and Dakota stayed late to make sure we were taken care of and drove off the lot same day with our new CRV. The process was easy and smooth, and the follow up support is great as well. We’re very happy with our experience and didn’t feel any of the traditional car buying sales pressure here. Thank you!
Dakota and everybody at MotorWerks made this a super pleasant buying experience. Bought a brand new 2026 Civic SI, I already knew exactly what I wanted and they were the only dealer who was able to give me a get me the deal I wanted. Let me do most of the process over the phone and just had to stop by for a hour and a half on a Saturday to finish paperwork and pickup the car. They have a super cool facility also with all the dealers definitely worth checking out.
Matt is not your typical car salesman. He is very friendly and very knowledgeable about vehicles and is also helpful when comparing Mercedes to competing options. It’s a low pressure, high touch experience and Matt makes the whole process easy to understand.
Very knowledgeable and straight forward. Well spoken. Very familiar with vehicles and options before and after the sale!
Matt was wonderful! He patiently answered all our questions and helped us out immensely. i found the exact car I wanted and completed the entire process within 2 days!
⭐☆☆☆☆
I traveled from Michigan to Illinois to purchase a luxury vehicle from this dealership, expecting the level of service and professionalism associated with the Mercedes-Benz brand. Unfortunately, what should have been an exciting and memorable experience has turned into a month-long frustration due to poor communication, unresolved issues, and a lack of accountability.
Before arriving, I had spent considerable time working with a salesperson and had built a good rapport with him. However, I was never informed that he had left the dealership until I arrived ready to purchase the vehicle. My deal was then handed off to another salesperson, ... Read More DealerRater - Jun 10, 2026
Matt and the entire team were incredibly helpful. Since I purchased my GLC from out of state, Matt handled everything remotely to save me from making multiple trips. All I had to do was sign the paperwork and pick up the car. He also provided a very thorough walkthrough of all the vehicle features and functions. Highly recommend! 😊
Very pleasant car-buying experience! I really appreciated the streamlined pricing structure and purchasing process. Dakota Anzelmo was great to work with, very knowledgeable and helpful! Ziggy (sales manager) was also on top of everything and offered us a very fair trade-in value. Highly recommended!
If you're looking for a Mercedes and happen to meet Matthew Colrain at Mercedes-Benz of Barrington, consider yourself lucky. Matt is an Aussie, which means every conversation comes with a fantastic accent and the occasional feeling that you're buying a luxury vehicle while starring in your own international adventure.
Beyond the accent, Matt is absolutely brilliant. He knows Mercedes-Benz inside and out, answers questions honestly, and never makes you feel pressured. In an industry where transparency can sometimes be hard to find, Matt is refreshingly straightforward and trustworthy.
What really sets him apart is his personality. He's ... Read More DealerRater - Jun 9, 2026
Buying a car is usually about as fun as getting a root canal while doing your taxes, but Matthew Colrain at Mercedes-Benz of Barrington completely broke the system. I went in expecting the usual dealership dance and left wondering if Matthew is secretly a wizard disguised as a luxury car expert.From the second we met, he was incredibly friendly and disarmingly honest. He knows these machines inside and out. Ask him a question about torque or ambient lighting, and he will drop knowledge bombs with the enthusiasm of a kid showing off their favorite comic book.He was an ... Read More DealerRater - Jun 9, 2026
Exceptional Experience with Matthew Colrain at Mercedes-Benz
I recently purchased a Mercedes-Benz GLC 300 from Mercedes-Benz of Barrington, and we couldn't be happier with the experience.
Matthew Colrain was absolutely fantastic throughout the entire process. He was professional, honest, knowledgeable, and refreshingly straightforward. Buying a vehicle can sometimes feel stressful, but Matt's sense of humor and easygoing personality made the experience genuinely enjoyable from start to finish.
What stood out most was that he listened to our needs, answered every question honestly, and never made us feel pressured. His transparency and professionalism gave us confidence that we were making ... Read More DealerRater - Jun 9, 2026
Great experience easy to work with Ziggy and Dakota they were very helpful!! Highly recommend!!
I recently purchased a 2026 Honda CR-V at Motor Werks Honda, and I couldn't be happier with the entire experience! My salesperson, John McCarthy, made the whole process incredibly smooth and stress-free. Absolutely no pressure at all. I visited several dealerships during my search, but John McCarthy stood out with his outstanding attitude, patience, and genuine desire to help rather than make a sale.
The atmosphere at Motor Werks Honda is truly welcoming and comfortable, which made a big difference. The General Manager was also wonderful. Very Friendly, approachable, and professional. The entire team there really goes above and beyond ... Read More DealerRater - Jun 7, 2026
Matt was fantastic, wasn’t even looking to buy a car. Was just driving by and stopped in. So glad I did, leased a stunning CLE 53 AMG. Matt is epic, go buy from the Aussie!
Dakota was great to work with, very personable and client focused. I would recommend him to anyone looking for a new or used vehicle.
Burim was fantastic and MW is true to their reputation and delivered my used vehicle in like new condition. They went above and beyond. They wouldn't let me take the vehicle home until it met their high standards and even gave me a loaner for the week until it was ready. Five star service
⭐⭐⭐⭐⭐
If you're looking for a Mercedes and happen to meet Matthew Colrain (the Aussie) at Motor Werks Mercedes-Benz of Barrington, consider yourself lucky.
I recently purchased a Certified Pre-Owned GLC300 AMG, and Matt made the entire experience surprisingly enjoyable—something I never thought I'd say about buying a car! From the moment we met, his humor, personality, and Australian charm kept things light and stress-free.
What I appreciated most was his honesty and straightforward approach. There were no games, no pressure tactics, and no surprises. Matt was open, upfront, and genuinely interested in helping me find the right ... Read More DealerRater - Jun 4, 2026
My wife and I just bought a new GLC300. I had met Mathew the prior week test driving a used one. The following week I spotted the right vehicle on their website, called Matthew gave him an offer and bang the car was ours. No hassle, no going back and forth for what seems like an eternity. If you want a person who’s serious about doing his job and have a few laughs along the way then go see Matthew. John
This dealership was wonderful to work with! Talk about service, and perks for buying a car! Free car washes for 5 years, free Starbucks for 5 years! Who does that? Honda motor works does! I only wish we lived closer. It was an hour drive to pick up our vehicle. But I did end up with a beautiful Nissan Murano. My salesman Nicko Kim was wonderful to work with! He went above and beyond to try to make things work for me. I recommend him and the dealership!
I recently purchased a used Honda HRV from this dealership. Dakota was easy to work with—honest, transparent, and highly communicative. He provided comprehensive information about the vehicle, which made the process seamless. I went in knowing exactly what deal I wanted, and Dakota delivered without any high-pressure tactics. I truly appreciated his helpful recommendations and straightforward approach.
I had a good experience purchasing my vehicle from Motor works. The staff Burim was patient and answered all my questions.
I recently purchased a Honda CR-V Hybrid from Motor Werks and was amazed with the experience! The dealership team was exceptional, and it was a pleasure going through the process with Lucas Boley. Would recommend to anyone looking to purchase a vehicle.
I had an excellent experience at this car dealership. There is a professional environment and fair deals at their car dealership. Quality service guaranteed. I recommend dealing with Dakota Anzelmo, he was fair with savings and great helpful with the car buying experience. I will recommend my friends to buy here. I will enjoy my new CR-V.
I am 72 years old and never considered buying a new car fun. When we came into Barrington Mercedes Benz and met Matthew I had fun. He is very down to earth, very helpful, and made the whole process enjoyable. I would recommend Matthew and Barrington MB to my best friends without hesitation. Thank you Matt!
This was truly the best car purchasing experience I've ever had. Kurt was awesome to work with. He was so knowledgeable, patient, and easy to work with. He went out of his way to be sure that I was happy with my purchase and even took the time after purchase to help me understand all the features on my new Pilot. I would highly recommend this dealership; especially if you're luck enough to work with Kurt!
I bought my first car from this dealership, and Kurt was fantastic to work with. He was professional, handled everything smoothly, and made the entire process very transparent. I’d absolutely recommend buying a car from him—100/100 experience.
My time with Bill Covert and Motor Werks if Barrington was a happy ending to a not always fun used car shopping experience. Ronnie (I called him my steady man because that described him well) would be pleased to know things are going well for me--he was such a good husband and friend and was concerned about leaving me at the end of his cancer journey.❤️🩹 I will always miss him, but having such a great support system takes some of the sting out of it. I highly recommend Bill Covert and Motor Werks of Barrington! ⭐️⭐️⭐️⭐️⭐️
I recently purchased a Honda CR-V Hybrid Sport Touring from Motor Werks Honda in Barrington, and I couldn’t be happier with the experience. Overall, it was outstanding.
Buying a car is not usually something I look forward to, but this team made the entire process smooth, comfortable, and genuinely enjoyable. Everyone I worked with was professional, helpful, and made me feel well taken care of.
Tom and Natalie (Client Advisers) were wonderful to work with, and Ziggy and Brent (Sales Managers) were especially helpful when I had questions about the trade-in value. I really appreciated their patience, honesty, and ... Read More DealerRater - May 21, 2026
Any time i have ever been interested in a car i always contact Matthew first to see what he has available, and he always comes through...
You will be treated with the upmost respect and honesty with Matthew, he is very trustworthy and transparent! If you are looking for your next new car! Ask for Matthew Colrain!!
Motor Werks is wonderful! Lucas Boley and the rest of the Honda team nailed it! The entire process was quick and easy and they got me a wonderful SUV. This is definitely my new dealershhip moving forward. Thanks again everyone!
Matt is a awesome sales representative and is true to his word. Very rare in the car business... I highly recommend him when you are looking for a new or used vehicle.
You will be hard-pressed to find another person as reasonable and honest as Matt. In all of my dealings with Matt, he has always under promised and over delivered.
Juan was very helpful during the car buying experience. He was knowledgeable and very helpful!
Very nice and helpful with introducing the car and ensuring we get full benefits. We are very happy with the purchase of the car and his service, If anyone is looking for a car this is the person to talk to!
Thank you to Alex & Ziggy for making my new car purchase a very smooth process & helping me get the deal I wanted. Second time buying a car at Honda MW and will continue to do business with them down the road
Motor works is great. They make you a priority. They are transparent and helpful. Gill helped us buy our vehicle and did a great job.
Jim Ruby was excellent to work with! From the first test drive, to helping me navigate what model car was best for me, to working through the long process of purchasing, I was very happy to work with Jim. Jim was professional, had great communication and provided excellent service. I am a long time Motor Werks Honda customer and will continue to be bringing my cars here, great service all around!
Vitaliy was a pleasure to work with! They didn't have the exterior/interior color combination that I wanted so he contacted another dealer and got me exactly what I wanted in less than 48 hours. The process was smooth and he able to match the pricing of a nearby high volume dealership so I felt like I got a good deal.
The experience with the dealership and Jim Ruby was excellent—they were efficient, honest, and easy to work with.
Great service by Johnathan! Would recommend him to my friends family and co workers. Got a good deal for my trade in and walked out with a new car!
I had an excellent experience with Kurt Willner at Motor Werks Honda. Test drove on Monday, came back on Tuesday to purchase. He was very knowledgeable about my car, and didn't put any pressure on me. I like that he handles the financing as well, so no scary F&I office visit. I'd be happy to refer him to friends and come back for future purchases.
Bought an Accord. Professional and efficient. Whole process took only an hour. Kurt was great to work with. Even took the time to call me after hours when I had some questions. Highly recommend them.
Tom provided excellent service. He was professional, knowledgable and responsive. I would recommend Tom. Thank you.
My wife purchased a 2024 Genesis from Barrington BMW on February 16, 2026. Two vehicles were traded in on the Genesis.
Their business model excludes meeting with a Finance Manager. The sales transaction is handled by the salesperson.
Our salesperson was busy trying to complete another sale along with trying to service us at the same time. Errors and omissions in the necessary paperwork occurred as a result of the lack of oversight. To correct these errors, additional time was spent by us requesting items such as service contract agreements.
As the two vehicles to be traded had outstanding balances on their loans, ... Read More DealerRater - Apr 3, 2026
Lucas was very attentive and answer all the questions that I had! I definitely plan on coming back again and work with him!
We had an outstanding experience purchasing our new vehicle thanks to Harry at Motor Werks. From the very start he was professional, knowledgeable, and understanding of our needs. He took his time in answering all our questions, and made sure we were comfortable with the process, never pressured. We appreciate all his help and love our new car.
Found the car we wanted at MW, it was a great experience with no haggling, etc. Daniel Alfaro was our salesman and he was very knowledgeable, friendly and helpful throughout our buying process. Highly recommend Daniel and MW
Brian F was Very professional and knowledgeable. I would recommend him to a friend as a sale associate. Emiila, the BMW "genius" was also very helpful in explaining technology
Service work performed by MB of Barrington has always been a good experience. I’ve had four MB serviced there, never a problem. My service advisor, Bob K. Is very knowledgeable and easy to work with.
Bob arranged check of car, replaced needed items, and kept me informed all along. Nice job!
Bought a vehicle from a different dealership but chose to do service here as they are much closer. Jorge provided to be a great advisor and helpful through the repairs. I will not hesitate to come back and Hope to keep working with him.
I have to say, I was always skeptical about shopping at MW because I was concerned about Barrington markup. This dealership was very competitive and generous with trade in allowances as well. And they were willing to acquire a vehicle I wanted from a different dealer and still negotiated on the price. I purchased a 2026 Ridgeline black edition and a 2026 Pilot Elite from the Honda dealer here. Adrian Rivas is professional, knowledgeable, has a great attitude and made us feel welcome and well cared for. This dealer also has great perks like car wash credits and cafe credits that make ... Read More Google - Mar 29, 2026
As always the service was fast, professional and reliable. 5 out of 5!
Great experience purchasing a new 2026 CR-V Hybrid Sport L. After 7 years of exceptional service on my 2018 Honda Odyssey, I confidently traded it in for a new CR-V.
Good service experience were able to fit me in last minute and accommodate my crazy schedule. Picked up the vehicle promptly in the morning had it returned before 6 PM Addressed all our issues and concern good team
I have to say, I was always skeptical about shopping at MW because I was concerned about Barrington markup. This dealership was very competitive and generous with trade in allowances as well. And they were willing to acquire a vehicle I wanted from a different dealer and still negotiated on the price. I purchased a 2026 Ridgeline black edition and a 2026 Pilot Elite from the Honda dealer here. Adrian Rivas is professional, knowledgeable, has a great attitude and made us feel welcome and well cared for. This dealer also has great perks like car wash credits and cafe credits that make ... Read More DealerRater - Mar 29, 2026
The experience was good, the salesman was professional and answered all my questions quickly.
We all know that car buying is a big hassle. Most dealers don’t have transparent pricing. Motor Werks Honda made it very simple for me to lease. I gave them my business based on their upfront pricing and customer service. I passed 2 deaIerships to get to Motorwerks. 1 being in my town. I will continue to do business with them as long as they keep the current business practices. No gimmicks! Highly recommended!
The bigger thanks to Matt Price , my appointment time was 7:00am for the oil change and they make all quickly, The price and quality of the work fully corresponds. I advise to everyone.
Great, Pleasure and very fast service.Andrew was very nice to work with.
I bought my Honda crv about a year ago and finally had my 1st oil change and tire rotation. Great experience with staff and recommend Motor Werks highly!!
I always have a great experience here. Trey in the service department is seriously the best — he’s always available whenever I have a question, works around my schedule, and is super straightforward and honest. He makes everything quick and easy, getting me in and out without any hassle. BMW is great overall, but Trey is definitely a huge asset to their team!
Tommy was very professional, knowledgeable, and a pleasure to work with. I did not feel pressured during my purchase experience. I am very happy with my car. Thank you!
Great experience purchasing a car for my wife. Tommy was extremely friendly and was able to quickly answer all questions we had. No hard or aggressive selling at all. I’d highly recommend this dealership!
Great dealership to do business with. Their transparent pricing is the reason why I Ieased from them. Danielle and John McCarthy made my experience enjoyable and hassle free and gave me a great deal! I highly recommend Motorwerks!
It’s been a great experience working with the BMW service team. All staff members were very professional, polished & willing to go the extra mile for my family when we stopped by for service. Thank you BMW team! 🙏🏻
I had a fantastic experience with this dealership from start to finish. My salesperson, Moon, went above and beyond to make the process easy for me. With my hectic schedule, he even delivered “ Benny the Beamer” directly to me, which I truly appreciated. He has been consistently professional, responsive, and patient anytime I’ve had questions. You can tell he genuinely cares and takes pride in his work.
When I brought my vehicle in for service, Justin was just as great to work with. He made the process smooth and stress-free.
It’s rare to find a dealership where both ... Read More Google - Mar 28, 2026
The salesperson was really helpful his name is Jonathan Martinez. I recently bought a CR-V Hybrid Sport-L, and he made the whole experience smooth and stress-free. He was patient, answered all my questions, and really took the time to help me out. Appreciate his support!
I had the most wonderful driving and buying experience with Peter B. He was happy to show me the car I came to see, and and also made suggestions that could work better. Of course, his selection was far superior to what I thought I wanted. He was always happy to answer any questions I had, and guided me thru the entire luxury buying experience with so much knowledge humor and energy. He made sure I was comfortable with each step of the process and really made my first Mercedes experience feel special and important. I have full confidence we ... Read More Google - Mar 27, 2026
nice people, good inventory, and very helpful. I really liked our salesman Daniel.
Customer Service advisor was outstanding, great service
Any problems see Brent in Sales! He helped me out with my HondaLink app when it wasn't working by reaching out to their team and got it handled within a day
All aspects of my first contact with the BMW service representative was first class. Trey listened to my concerns and had my vehicle in for its first service and redelivered the vehicle cleaned like new.
Purchased a 2026 Honda Passport at Motor Werks and it was well worth the drive to Barrington, IL. Adrian, salesman, was great and a pleasure to work with. Huge selection, good prices, nice people, accommodating to my requests. Just a very good experience!
Great dealership, no hassle purchase. Kudos to salesman Christian, sales manager Tom and tech genius Emilia.
This dealer provides very professional service on my car purchase
My Motor Werks experiences over the past 15 years continue to be terrific. If you looking for a Honda, go see Jim Ruby and introduce yourself to Aaron, the General Mgr. They will take great care of you.
John L. @ Mercedes-Benz of Barrington went above and beyond to insure the best pricing available for the services we needed done on our vehicle. Thank you, John, again for the excellent service.
Made my second purchase with MotorWerks Honda this week, and Alex and Ziggy were great! I was treated with respect, told them what I needed, and they made it happen.
Harry and William did a great job understanding my needs and working with me to get the car I wanted at the deal I could afford. Thanks
The service was very nice and professional.
I have worked with Motor Werks Honda for 15 years. The way they treat their customers is outstanding and the Honda product is 2nd to none. Aaron and Jim Ruby have always made sure I was taken care of throughout any car lease or purchase. I would strongly recommend this dealership.
Had a wonderful experience with the service advisor Justin Gundlach. He proactively kept me in the loop when my car was there for the recall. First time at this BMW location and would come back.
Always exceptional customer service and attention to detail by not only service writer (Bob) but the service techs and the staff who clean the car for redelivery once completed.
I have had excellent maintenance for 11 years with the same professional customer care agent. The technician videos that explain your Mercedes' personal care needs provide explicit details to support recommended work. The Mercedes loaners ensure that maintenance is convenient, and customer follow-up to support quality work ensures I have never had issues. The experience over 11 years with my customer service agent has gone above and beyond customer satisfaction and respect for service.
I had a great experience with the service team at BMW of Barrington. Bob Oberding took care of everything and made the process easy from start to finish. Communication was clear, the work was completed quickly, and everything was handled exactly as expected. I also appreciated the transparency during the visit, no pressure, just straightforward recommendations and great follow-through. Highly recommend working with Bob if you’re servicing your BMW. He’s our guy!
Chris was very and and patient with us and worked hard to help us find a car
Motor Werks IINFINITY has provided professional service. I am very satisfied with it. In particular, I am really grateful for Jason for his help and support.
